Pricing & Refund FAQ

Pricing Details

  • Your first 25 score entries are free
  • Subscribe by March 31, 2026 and get two years for $29/year

  • Standard pricing is $49/year

  • No Automatic Charges

Last Updated: Version 1.0, November 28, 2025


How much does My Agility Tracker cost?

Your first 25 score entries are free.

After that, you can activate a paid subscription for full access.

-> Standard pricing: $49 per 12-month subscription period.


Is there an early-access discount?

Yes.

If you activate your account by March 31, 2026, you’ll get your first two years for $29/year.

After those two discounted years, renewals are billed at the standard rate.


What do I get with a paid subscription?

A paid subscription unlocks:

  • Unlimited score entries

  • Premium tracking tools

  • Title progress summaries

  • Season statistics and analytics

  • Future premium features as they are added


Do you automatically charge my credit card?

No.

We do not automatically bill you unless you specifically enable auto-renewal in your account.

You stay in full control of whether and when you renew.


How long does a subscription last?

Each subscription period lasts 12 months from the date you activate.

This is not tied to the calendar year.

Your subscription always runs for a full year.


Can I cancel my subscription?

Yes, you can cancel at any time.

Canceling stops future billing if auto-renew is enabled.

You continue to have full access until the end of your current 12-month period.


Do you offer refunds?

To keep pricing simple and fair for everyone, we do not provide prorated or partial refunds for unused portions of a subscription period.

Refunds are only issued when:

  • A duplicate payment occurred

  • There was a clear technical error

  • Stripe or the payment processor confirms an accidental charge

If you believe a refund is warranted due to an error, contact us at pr*****@**************er.com.


If I don’t upgrade, can I keep my free account?

Yes.

You can keep using your free account with up to 25 total score entries.

You’ll still be able to:

  • Add dogs

  • View your existing scores

  • Edit or review your data

  • Explore the platform

You simply won’t be able to add new scores until you activate a subscription.


Can I use My Agility Tracker for multiple dogs?

Yes.

There is no limit on the number of dogs you can add to your account.

Your subscription covers all of them.


How do I activate my subscription?

Once you reach 25 score entries, you’ll see a friendly upgrade prompt inside the app.

You can also activate from the Account menu at any time.


Who can I contact with billing questions?

For billing or payment questions, email:

pr*****@**************er.com